6 Club Games Customer Care
Help with your account on 6clubgames — deposits, withdrawals, login trouble or a rejected code — runs through official channels inside the platform. This page explains where those channels are, what to send so your issue is solved on the first reply, and how to recognise the fake “helplines” that target players.
Official ways to get help
- In-app customer service. Log in, open your account area and choose the customer service or support option. Requests sent from there are tied to your account, which is what support needs to look into payments.
- Before login. If you cannot sign in, open the official site from your own bookmark and use the forgot-password option or any support link shown on the login screen.
- Self-help pages on this site. The FAQ and the guides linked below answer the most common questions without waiting for a reply.
What to send for each problem
Deposit debited but not credited
User ID, amount, payment time, the UTR / transaction reference from your bank or UPI app, and a screenshot of the successful payment.
Deposit guide →Withdrawal pending or failed
User ID, request time and amount, a screenshot of the withdrawal history, and the last four digits of the payout account.
Withdrawal guide →Cannot log in or reset password
Registered mobile number and a description of the error message. Try the forgot-password option first.
Login help →Gift code not accepted
A screenshot of the official announcement the code came from and a screenshot of the error on the redeem screen.
Gift code help →Tips for a faster answer
- Send one complete message with all details rather than several short ones.
- Keep everything in the same ticket or chat thread so the history stays together.
- Do not repeat a payment or a withdrawal request while the first one is being checked.
- Write down the time you contacted support and any ticket number you receive.
Problem gambling support
If you want to take a break, limit deposits or close your account, say so clearly in your support request. The responsible gaming page lists practical steps you can take today, including talking to someone you trust.
Customer Care FAQ
This site does not publish a phone number, and you should be cautious of any number posted on other websites or in comments. Account and payment help is handled through the customer service option inside your logged-in account.
Log in, open the customer service or support option in your account, and send your user ID, the amount, the time, a screenshot and — for deposits — the UTR or transaction reference from your bank or UPI app.
No. Genuine support never needs your OTP, password, UPI PIN or remote access to your phone. Anyone asking for these is not official support.
Try the forgot-password option on the login screen first. If that fails, open the official site from your own bookmark and use any support option available before login, or follow the steps on the login help page.
18+ only. Play responsibly. Still need an account? Use the register page.